New Patient Intake — Same-Day Appointments Available
Start Your Recovery Journey Today
Taking the first step toward recovery is the hardest part—but you don’t have to do it alone. Our team makes the intake process as simple and stress-free as possible. This page tells you everything you need to know to get started.
| ⏱️ Intake Duration 2-3 hours for first visit | 📅 Same-Day Available Call in AM, start today | 💳 Insurance Verified Before you arrive |
At Serenity Rehabilitation Center
What to Expect at Your Intake Appointment
Welcome & Registration (15-20 min)
You’ll be greeted by our front desk staff who will help you complete paperwork, verify your ID, and collect insurance information. Everything is confidential.
Financial/Insurance Review (10-15 min)
We verify your insurance coverage and explain any costs. If you’re uninsured, we’ll discuss self-pay options and help you apply for Medicaid if eligible.
Psychosocial Assessment (30-45 min)
A counselor will meet with you privately to understand your substance use history, medical history, mental health, social situation, and treatment goals.
Medical Evaluation (30-45 min)
Our physician will perform a medical assessment, review your history, conduct a physical exam, and determine the appropriate medication and dose.
Treatment Planning (15-20 min)
Together with your treatment team, you’ll create a personalized treatment plan including medication, counseling schedule, and recovery goals.
First Dose / Prescription (varies)
For methadone: You’ll receive your first observed dose. For Suboxone: Depending on your last opioid use, you may receive your first dose or a prescription to fill.
What to expect
What to Bring to Your First Appointment
✓ REQUIRED ITEMS
HELPFUL TO BRING (If Available)
- List of current medications
- Previous treatment records
- Medical/psychiatric history
- Emergency contact information
- Income verification (for sliding scale)
- Prescription bottles (if any)
our partners
we accept your insurance
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New Patient Frequently Asked Questions
Ready to Begin Your Recovery?
You’ve taken the first step by learning about our intake process. Now it’s time to take the next step. Our compassionate team is ready to welcome you.
| Request Callback Online | Verify Insurance First |
Walk-Ins Welcome: 510 W. Huron Street, Suite 101, Pontiac, MI 48341
Monday – Friday, 8:00 AM – 4:00 PM
💚 “The hardest part is making the call. We’ll take care of the rest.”